Disclaimer

General Information

The information on this website is provided to help customers understand du Home Internet plans, features, and offers. We make every effort to ensure that all details are accurate and updated regularly. Since du may revise its prices, packages, or promotions, we recommend confirming the latest information with our team before finalizing your subscription.

Our Partnership Role

We operate as an authorized du sales partner. Our goal is to guide customers in selecting the most suitable du Home WiFi, du Fibre, and du TV bundles, and to support them throughout the subscription process. All service-related operations—including installation, activation, billing, and technical support are handled directly by du’s official service teams.

Service & Performance

We assist you in choosing the right plan based on your home requirements and location. However, aspects such as internet speed, coverage strength, installation scheduling, or network uptime are managed by du. For any service-related concerns, our team will help you connect with the right du support channel for quick resolution.

Limitation of Liability

We strive to provide correct information and a smooth application experience. However, we are not responsible for any delays, technical issues, service interruptions, or billing matters that fall under du’s network operations. Any such issues will be resolved through du’s dedicated customer service, and we will assist you in reaching the correct department when needed.

Privacy & Data Protection

Your personal information is treated with full confidentiality. Details you share with us are used only for processing your du subscription. We do not sell or misuse your data. Marketing updates, offers, or promotions will only be sent with your permission, and you may unsubscribe at any time.

Governing Law

This disclaimer follows the laws and regulations of the United Arab Emirates (UAE). Any disputes, if they arise, will fall under the jurisdiction of UAE law.

Contact Details

Contact No: +971 52 797 3525

Email: support@bestduwifiplans.com

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